Privacy Assurance Statement

At our company, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website. By using our site, you consent to the practices described in this policy.

Personal information

We gather Personal Information such as contact names e-mail addresses postal addresses telephone numbers mobile or otherwise website addresses and any additional comments or enquiries (whether by completion of our Contact Us Form or message portals or otherwise) that You provide voluntarily when You contact Us by e-mail or telephone. The web server may also collect data pertaining to every visitor including the IP address the length of time spent on the Site and the pages accessed when visiting the Site

Our main aim in gathering Your Personal Information is to provide You with a customised service

We will process all the Personal Information We collect and hold on You fairly and in accordance with applicable law and We will fully respect Your rights interests and fundamental freedoms with regard to Your Personal Information

We will only collect record share process and store Personal Information which is needed to:

(a)fulfill Our contractual obligations towards You and Our business partners as may exist from time to time within the Network and/or
(b)process Your order including Our forwarding of Your personal information to Our chosen credit reference agencies in order that they may carry out credit reference searches against You under their terms and conditions in order that We can use that data for Our own purposes including without limitation to decide whether or not We wish to process Your order and sell services to You. Please note that any information on You held by credit reference agencies is subject to their privacy and general terms and conditions and You are recommended to view their terms and conditions prior to Us sharing Your personal information with them. We will retain Your personal information on Our database(s) for Our use in accordance with Our own administrative requirements Your reasonable instructions and otherwise as set out in this privacy policy unless You tell Us otherwise;
(c)serve Our legitimate business interests such as administration or marketing or to comply with legal requirements and/or
(d)respond to Your e-mailed or telephoned questions enquiries and requirements that You may have and/or
(e)send you information about our services marketing information and news relating to new services or improvements or special offers other promotions and offers and information which we consider may be of interest to you
a.by electronic means where you contact us and (opt-out) via tick box or otherwise to receive the same and/or where you purchase the same from Us and unless you subsequently (opt-out); and/or
b.by non-electronic means that we consider may be of interest to You unless you (opt-out) via tick box or otherwise

We may also use aggregate Personal Information and statistics for the purposes of monitoring Site usage in order to help Us develop the Site and Our service and may provide such aggregate and anonymised Personal Information to third parties

If You inform Us that you no longer wish Us to contact You for any one or all of the reasons stated above in this clause then We will cease contacting You although You acknowledge that his may prevent Us from providing the Site or services to You

If We record or monitor telephone calls to and from You for staff training and quality control purposes We will first inform You that such recording and monitoring is taking place and the related purpose

If at some time in the future We wish to Use Your Personal Information in ways other than those set out in this Privacy Policy and requiring Your prior consent then We will notify You about this and seek Your permission to do so

Your Information: Our Usage

To send enquiry responses, promotions, or other correspondence.
To pass your contact details onto the service provider so that they can respond to you directly. Your details will not be passed to anyone else without your permission.
For research purposes.
To contact you in response to any feedback you sent.
To send marketing communications where your permission has been granted, or when permitted by law.
To respond to your queries and to resolve complaints
To personalise website services (for example, so you can sign in), remembering your settings, displaying personalised advertising as well as measuring advert effectiveness, recognising you when you sign in on different devices and tailoring marketing communications based on user preferences.
To carry out marketing analysis, for example analysis of usage on the website to better understand user interests and preferences, and to improve marketing by making it more relevant to these interests and preferences.
To improve marketing communications, bulletins are analysed to measure the effectiveness of links and usage of links; information of these bulletins by users.
To sell advertising space on the website. company is funded by advertising.
For statistical purposes such as analysing the performance of the website and to understand how visitors use them.
For security and fraud prevention, and to ensure that the website is safe and secure and used in line with terms of use.
To comply with applicable laws and regulations.

Third-party Collaboration Framework

We may share your personal information within our corporate family, including our parent company and any subsidiaries. Furthermore, we might disclose your information to business partners, suppliers, and subcontractors as required for fulfilling our business obligations.

Data and Privacy Governance

Data Sharing and Protection Guidelines

For the fulfillment of Our obligations, Your personal information may be shared within the Company Network. Such sharing will be governed by this Privacy Policy and adhere to applicable privacy laws. We pledge not to sell, lease, or distribute your identifiable information to third parties outside the Company Network without your explicit consent. Your agreement with us includes:

(a) the potential transfer of your personal data to members of the Company Network to meet our contractual duties;
(b) acknowledgement that some countries may lack adequate data protection laws;
(c) our commitment to strive for, though not guarantee, binding agreements from third parties to protect your personal information in accordance with our standards.

Before transferring any personal information, we will seek your additional explicit consent. We will not share your personal data outside the Company Network without your consent. All uses of your personal information by the Company Network will comply with this Privacy Policy. You also acknowledge our right to disclose your personal information as necessary to fulfill legal obligations or protect the Site’s integrity, including enforcing our Terms of Use or Privacy Policy. If a third party acquires our assets in the future, your personal information may be among the transferred assets, unless stated otherwise. Outside of these exceptions, we do not transfer, share, or disclose your personal information outside the Company Network.

References to External Web Sources

Our website and its associated platforms, such as newsletters and blogs, often provide links to external sites that are not under our direct control. We include these links as a convenience to you and strive to select sites that uphold similar standards for data privacy and content integrity. However, we do not oversee their privacy practices or content management. Additionally, our website uses third-party analytics cookies to gather demographic information about our visitors, such as age, gender, and interests, which helps us improve user experience and tailor our marketing efforts. Importantly, these cookies do not track personally identifiable information.

Refreshing Our Privacy Policy

Our Privacy Policy might be revised periodically to reflect changes to our information practices or alterations in the legal landscape. Whenever we update this document, the changes will be effective immediately upon their posting on our website, unless otherwise stated. We will also update the “Last Updated” date at the top of the Privacy Policy page. We encourage regular review of this page for the latest information on our privacy practices. Significant changes will be communicated through additional avenues such as direct emails or public announcements on our service platforms.

Get Help Contacting Us

If you have any queries or concerns about this Privacy Policy, please feel free to reach out to us.

Your Data: Control and Authority

Under certain legal frameworks, you might have rights including:

Confirming if we hold your personal data and accessing it.
Receiving details on the personal data we hold and obtaining copies.
Correcting any inaccuracies in your personal data.
Objecting to our processing of your personal data.
Having your personal data blocked, anonymized, or deleted as appropriate.
Limitations may apply to these rights under local laws. For action on these rights, contact us via email.

Global Data Protection Laws

Commitment to Legal Compliance in Data Privacy

We ensure strict adherence to national and international data privacy laws, safeguarding user information in accordance with legal requirements. Our practices are firmly rooted in the legal obligations and protections provided under these laws.

Your Cookie Choices

A cookie is a small file that asks permission to be placed on the user's computer's hard drive. Users are advised that if they wish to deny the use and saving of cookies from our site on the user's computer's hard drive, the user should take necessary steps within the user's web browser's security settings to block all cookies from website.

Traffic log cookies may be used to identify which pages are being seen/used to analyze data about web page traffic. The company uses this information for statistical analysis purposes.
Overall, cookies are made to provide the user with a better website by enabling the company to monitor which pages the user finds useful and which the user does not.